Orders, Shipping & Return Policies
After your order is placed, you will receive an email confirmation.
If you're having trouble find your order confirmation email or tracking your order, don't hesitate to email us at TastyOneTopSupport@Cuisinart.com (7 days a week, 9am-8pm ET). Just a note, once the package leaves our warehouse, the customer is responsible to work with the carrier. But always feel free to let us know if we can assist!
Please allow 1-3 business days for orders to be processed from our distribution center. Our warehouses are based in the states of New Jersey and Arizona, United States and ships Monday through Friday. We do not ship Saturdays, Sundays or Holidays observed in the USA.
Orders placed on Friday after 12:00PM ET or over the weekend will ship out on Monday morning. Expedited shipping selected during check-out will not affect processing time, but will speed up delivery.
Once your order leaves our warehouse, standard shipping takes 2 - 7 business days for delivery on domestic orders. If you selected an expedited shipping service, the order will arrive in the stated time after it has been processed. While we make every attempt to process orders on the day they are placed – please allow for at least one day processing time for next day shipments. Shipping rates displayed at checkout are estimated.
Orders shipping to Hawaii, Alaska, Puerto Rico, will take additional time.
We ship within the United States and U.S. territories, including Alaska and Hawaii. We cannot ship to PO Boxes and APO/FPO. Expedited shipping services are not deliverable to Alaska or Hawaii.
Note: The timelines shown during checkout include the 1 - 3 business days processing time with our distribution center.
Cancellation & Order Change Policy
Under most circumstances, once your order is submitted, we’re unable to cancel or make adjustments to it. Please be sure to review your order prior to submission. Please note that we do not proof or spell check orders.
One Top orders may be canceled up until they are processing in our warehouse or have shipped. Once your order has shipped, you will be subject to the terms of the Return Policy listed below.
If you aren’t completely satisfied with your purchase within 30 days of receiving the order, you may return the item(s) for a full refund of the merchandise cost. For any defective items that are damaged during shipping, return shipping costs will be covered at no expense to you.
For any defective items that are damaged during shipping, return shipping costs will be covered at no expense to you.
After your merchandise has been received in our warehouse, we will issue you a refund to your original form of payment within 10 business days. The refund may not show up on your credit card billing statement for up to 2 billing cycles.
7475 North Glen Harbor Blvd.
Glendale, AZ 85307
Lost or Stolen Packages
We ship with only the most reliable carriers worldwide. Once the package has left our warehouse Tasty Shop cannot be held accountable for lost, stolen or mis-delivered packages, but we want you to have the best possible experience with our company.
We suggest that you check the immediate area; including any mailbox, garage, porch, front desk, leasing office, neighbor, or anyone that may have signed for or picked up the package.
Please contact the carrier assigned to your order and see if they have any insight. If they are unable to assist, please email us at: TastyOneTopSupport@Cuisinart.com so we can work with you to resolve this.